Privacy policy

Privacy Policy

Effective Date: April 22, 2026

Heartland Harvest Hemp ("we," "us," or "our") operates the website HeartlandHarvestHemp.com and related services (collectively, the "Site"). We are committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, make a purchase, or otherwise interact with us.

By accessing or using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Personal Identifiers and Contact Information

  • Name, billing and shipping address, email address, and telephone number.
  • Account credentials (username and password) if you create an account.

Payment and Transaction Information

  • Payment card details, bank account information, or other payment method data (processed securely through third-party payment processors such as Stripe, PayPal, or Shopify Payments). We do not store full payment card information on our servers.

Technical and Usage Information

  • IP address, browser type, device information, operating system, referring URLs, and cookies or similar tracking technologies.
  • Order history, browsing behavior, and interaction with our Site.

Other Information

  • Any additional information you voluntarily provide, such as through customer support inquiries, product reviews, or marketing preferences.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process and fulfill your orders, including payment processing, shipping, and delivery.
  • To manage your account and provide customer service.
  • To communicate with you about your orders, account, and important updates.
  • To improve our Site, products, and services through analytics and research.
  • To personalize your experience and show relevant products or offers.
  • To detect, prevent, and address fraud, security issues, or technical problems.
  • To comply with legal obligations and enforce our Terms of Service.

3. Sharing and Disclosure of Your Information

We do not sell your personal information to any third parties for monetary or other valuable consideration. We do not engage in the "sale" of personal data as defined under applicable privacy laws (such as the California Consumer Privacy Act (CCPA) or similar state laws).

We may share your personal information only in the following limited circumstances:

Service Providers and Vendors We share information with trusted third-party service providers who assist us in operating our business, including:

  • Payment processors and fraud prevention services.
  • Shipping and logistics companies (e.g., USPS, UPS, FedEx).
  • Hosting providers, email service providers, and analytics services. These service providers are contractually obligated to use your information only for the purpose of providing services to us and to maintain appropriate security measures. They are prohibited from selling or using your data for their own marketing purposes.

Legal Requirements and Business Transfers We may disclose your information if required to do so by law, regulation, court order, or governmental request, or to protect our rights, property, or safety, or that of others. In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.

With Your Consent We may share information in other ways if you explicitly consent.

We do not share your personal information with third parties for their direct marketing purposes unless you have opted in to such sharing.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance your experience, analyze Site usage, and deliver targeted advertising (where permitted by law). You can manage cookie preferences through your browser settings. For more details, please see our [Cookie Policy] or the "Your Choices" section below.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate information.
  • Deletion: Request deletion of your personal information (subject to legal exceptions).
  • Opt-Out of Sale: You have the right to opt out of the sale of your personal information. We do not sell personal information, so no action is required for this right.
  • Opt-Out of Targeted Advertising: Manage preferences for interest-based advertising.
  • Do Not Track: Some browsers support "Do Not Track" signals; we honor them where required by law.

To exercise these rights, please contact us using the information in the "Contact Us" section below. We will respond within the timeframe required by applicable law.

For California residents: We do not "sell" or "share" personal information as those terms are defined in the CCPA/CPRA.

8. Children's Privacy

Our Site is not intended for children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under these ages. If we become aware that we have collected such information, we will delete it.

9. International Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States or other countries. We take appropriate safeguards to protect your data consistent with this Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Policy on our Site with an updated effective date. Your continued use of the Site after such changes constitutes acceptance of the revised Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: Email: support@heartlandharvesthemp.com